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about assisted digital

Walk-in’ the Talk - piloting assisted digital support at convenient times and places

Photo of research participant

Richard Palfery, analyst in the GDS Assisted Digital Team, describes a recent research pilot testing walk-in assisted digital support.

A tricky business - researching assisted digital needs for business users

Posted by: , Posted on: - Categories: about assisted digital, assisted digital in action, partnership working
Photo of the the workshop introduction

GDS assisted digital lead Alan Rider talks about how departments recently came together to share their views and experience on meeting business users’ needs for assisted digital support.