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Walk-in’ the Talk - piloting assisted digital support at convenient times and places

Photo of research participant

...(See our blog post on the rollercoaster recruitment ride here). With all the ingredients in place for the pilot, we were ready to start! Newbury Half of the people recruited...

Going for gold: services leading the field in assisted digital

...point for assisted digital looking across all new digital services. Home Office have put in place a dedicated team of assisted digital researchers working across all digital services to co-ordinate...