...what makes good assisted digital support. Sign up for alerts here to make sure you don’t miss anything. If there are exemplar services in your department you could speak to...
...to raise awareness and strengthen the donor base for the future. They’d already enlisted the help of some organisations by physically removing these letters from signage. Most notably, this included...
...assisted digital research project run with the Helen Hamlyn Centre for Design, and look to explore further some of the specific design ideas that were developed. For the past couple...
...people who are offline or have low digital skills. We’ll continue to write about these on our blog. Follow Richard on Twitter and don't forget to sign up for email...
...was Apprenticeship applications. The service was being assessed at the end of the alpha service design phase so it could move to beta. In order to pass the assessment the...
...Rose from Sunderland City Council. We’d also like to thank Emma and the whole team at ShARP. Follow Richard on Twitter and don't forget to sign up for email alerts...
...This will allow us to make sure there is appropriate provision in place to help these users. Follow Josephine on Twitter and don't forget to sign up for email alerts...
...of digital service transformation. They are also working with the GDS Identity Assurance Team to design assisted digital for identity assurance. User research and guidance Another way the assisted digital...
...for service managers to complete and consult against each of the design phases of their digital service. It complements existing guidance on assisted digital in the Service Design Manual (which...
...can find out more about what the digital inclusion team is up to by following their blog. Follow Richard on Twitter and don’t forget to sign up for email alerts...