Digital training and support framework is open for submissions

...continue to update the blog with additional information as the submission period goes on. Follow Clive on Twitter and don’t forget to sign up for email alerts to keep updated....
...continue to update the blog with additional information as the submission period goes on. Follow Clive on Twitter and don’t forget to sign up for email alerts to keep updated....
...over the coming months, so keep an eye out for those. Follow Alan on Twitter and don't forget to sign up for email alerts *http://resources.lloydsbank.com/insight/uk-business-digital-index/ UK Business Digital Index 2015...
...continue to update the blog with additional information as the submission period goes on. Follow Clive on Twitter and don’t forget to sign up for email alerts to keep updated....
...work we’ve done with them on other projects within the Skills Funding Agency. Follow SFA Digital on Twitter and don't forget to sign up for email alerts for future blogs....
...so it’s important that the needs of people with low online skills or those lacking access are represented in research and in the design of end-to-end services, including any support...
...had a good process in place we were able to reuse and build on the user research and needs we uncovered during the redesign of the paper form. From this...
...discussed how to deliver assisted digital support overseas. Some services wanted to clarify what the service standard requires in terms of assisted digital support overseas. The Government Service Design Manual...
...of the findings. Follow Katie Regan and Richard Palfery on Twitter and sign up for our email alerts to read our future blogs about pilots and other assisted digital content....
...is due to improvements that the team have made to the service based on a significant amount of research to better understand user needs. This has made the service simpler,...
Around four months ago, we launched the assisted digital action plan onto the Government Service Design Manual in order to help service managers and digital delivery teams across government who...