We recently added a page to the Government Digital Inclusion Strategy which maps the digital by default exemplar services, and registration for identity assurance, against the digital inclusion scale.
digital by default service standard
We recently updated the Government Service Design Manual to help services understand and meet the requirements of criteria 10 of the Digital by Default Service Standard, which focuses on assisted digital.
The Digital by Default Service Standard came into full force at the start of April.
Around four months ago, we launched the assisted digital action plan onto the Government Service Design Manual in order to help service managers and digital delivery teams across government who are building digital by default services.