Roxanne Asadi

Including GOV.UK Verify in your assisted digital support

Roxanne Asadi, 15 September 2015 - about assisted digital, assisted digital in action, Identity Assurance

Since our previous blog, we have been building and reviewing some guidance around supporting assisted digital users through GOV.UK Verify. Here are some areas for service teams to consider when developing their assisted digital support.

Assistance not assumption: It’s always easier to start at the beginning

Roxanne Asadi and Alan Rider, 17 August 2015 - about assisted digital, user research

GDS assisted digital leads Roxanne Asadi and Alan Rider reflect on some of the common mistakes made when services start thinking about their offline support.

Getting the right assisted digital support to people who need it most

Roxanne Asadi, 14 August 2014 - about assisted digital, digital inclusion, digital take-up, exemplar services, government service design manual

As government becomes digital by default, we recognise that some people are offline and others, whilst online, have limited digital capability.

This blog is now archived

You can now read about assisted digital on the GDS blog.

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