---

assisted digital in action

Understanding assisted digital users and their needs

gov.uk archive author, 15 May 2014 - assisted digital in action, digital inclusion, exemplar services, user research

...user needs, and find out about possible assisted digital service solutions to meet these needs. Building our knowledge about assisted digital users Assisted digital users are people who can’t use...

Working in partnership to support service users in Sunderland

Richard Smith, 12 May 2014 - assisted digital in action, digital take-up, partnership working

...and would like to say a big thank you to Liz, Helen, Tony, Margaret, Alison and Rose from Sunderland City Council. We’d also like to thank Emma and the whole...

Dagenham One Stop Shop

Richard Smith, 19 December 2013 - assisted digital in action, digital take-up

...One Stop Shop with queries on a range of council services - both digital and non-digital - from free school meals, to parking permits and making bill payments. A growing...

This blog is now archived

You can now read about assisted digital on the GDS blog.

Categories

Follow us

• Assisted digital on Twitter

Comments and moderation

Read our guidelines