Assisted digital programme
...can navigate the places they can get the support from. All new or redesigned digital services must have assisted digital provision in place to meet the Digital by Default Service...
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How to test and refine assisted digital support before going live
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Katie Regan and Richard Palfery, Posted on:
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about assisted digital, assisted digital in action, partnership working, user research
...and money in making changes later. It can also lead to better outcomes for users. Over the past 2 years GDS has helped with a dozen assisted digital pilots to...
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