Assisted Digital should be part of your research plan
...1. Assisted digital is not about creating a new service or channel Assisted digital is about creating a sustainable and practical way to support someone to use the same digital...
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Improving the assisted digital guidance and assessment requirements
Posted by:
Ben Carpenter - Inclusive services lead, Posted on:
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Categories:
about assisted digital, digital by default service standard, exemplar services, government service design manual
...match the updates. The guidance now includes new information and definitions around assisted digital provision, as agreed through our cross-government work. For example, the guidance now explains; when services don’t...
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